Return and Cancellation Policy

Our team at CURADERM.EU are highly committed to helping you achieve a successful treatment.

We are completely confident in CuradermBEC5’s safety and effectiveness in treating non-melanoma skin cancer. However, in the case that you are dissatisfied with your purchase we offer a money back guarantee. We are here to assist you with your treatment. Our money back guarantee process allows us first to aid you in your treatment to ensure that you are using our products in the intended manner.

If you’re not satisfied with your purchase, please let us know within 60 days via email to info@curaderm.eu. We want to help you get the results you’re looking for. Tell us how you are using Curaderm BEC5 and what issues you are having. We will help you determine if you’re using the product correctly and if there’s anything we can do to remedy the situation.

If after discussing it via email we cannot help you, we’ll issue a Return Authorization Number, and you may return the product. When we receive the product we’ll refund your purchase.

Please do not return any product without first having communicated with us. If your medical advisor informs you not to use Curaderm, please ask them to contact us so that we can discuss your matter directly with them.

Before you decide you want to return a product, please ask yourself why it is you’re “dissatisfied.” For example, if you are unhappy because “it itches” consider the fact that the active, BEC, in Curaderm needs to reach cancer, deep into the skin tissue which, thus, causes reddening and an itch you may find this “unpleasant” but these are normal reactions of the body to the natural extract, and in most cases, you should welcome these reactions, as it is having an effect.

If you are concerned that after a few days of application the skin cancer appears to have grown, the larger appearance shows that the cancer cells, which are not visible to the naked eye, are being destroyed. Once you progress into the next stage of treatment the widening of the lesion will discontinue while the new healthy skin tissue grows and replaces the destroyed cancerous cells.