Terms and Conditions

Curaderm.eu online store allows you to save time and money by ordering your Curaderm Global products online. Placing an order with Curaderm.eu indicates your acceptance of the following Terms and Conditions.

Customer Queries

If you have a question about your purchase or any general enquiry, please send an email to info@curaderm.eu and we will endeavour to respond to your enquiry within 48 hours.

Medical Disclaimer

Any material provided on this website is for information purposes only and is not intended to replace medical advice or be a treatment for any medical condition. Whilst all reasonable steps have been taken to ensure the accuracy of information provided within this website, Curaderm.eu cannot itself verify the findings and materials which are produced by third parties and included within this website. We encourage you to consult a healthcare professional if you have any concerns about your health or for any questions you may have regarding your own or any other party’s medical condition.

Email Address and Personal Information

Our email marketing is permission-based and if our records show that you have opted in to receive emails from us we will only send you information relevant to what you signed up for. Curaderm.eu considers registration information private and maintains that the safekeeping of your Email Address and Personal Information are your responsibility. We are not liable for any unauthorized use of your Email Address and Personal Information.

Product Disclaimer

With respect to products sold on the site, Curaderm.eu makes no representations or warranties, either expressed or implied, of any kind, except as expressly stated herein. In no event shall Curaderm.eu, its directors, shareholders, officers, employees and representatives be liable for any direct, indirect, consequential, special, exemplary or other damages related to the product sold.

Curaderm.eu aims to include in the Product List up-to-date pictures of the goods. At times, the picture of the goods on the Product List may differ from the goods actually supplied to you. Curaderm.eu does not warrant the accuracy of the information contained in the Product List and recommends that you read the Labels on Goods carefully before consumption.

Out of Stock

Curaderm.eu will endeavour to ensure that all goods ordered by you are supplied to you. However, please be aware that our inventory can fluctuate throughout the day due to sales demand, so an item indicated as “stocked” when you place your order may, in fact, be out of stock. Unfortunately, we cannot process back-orders, so in this event, we will make every effort to contact you by email or phone immediately to notify you of the lead time. In this circumstance, we will also offer you the option to cancel the order in return for a full refund.

Order Changes or Cancellations

As we strive to process orders quickly, there is non-refund offered for change of mind buyers. All orders are automatically processed on our secure merchant facility and this process incurs irreversible fees. Under special circumstances if you wish to cancel an order, a full refund will be issued, minus any transaction and/or other applicable fees incurred by Curaderm.eu due to the cancellation of your order. If you should make a mistake when ordering, please contact us immediately and if your order has not yet been dispatched we will try to accommodate your request.

Pricing Policy

Curaderm.eu is carefully monitored by our staff to provide customers with competitive pricing. Product prices are dynamically updated by our in-house purchasing system when price changes are received from our suppliers. All of our prices are in Euros (€) and are inclusive of BTW (tax), regardless of shipping address.

Correspondance Material

Any material you supply to Curaderm.eu via email can be used by the company for marketing, research and/or journal publication.

Termination

The terms of this Agreement remain effective even if terminated by either party. We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice, subject to applicable law. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.